Welcome to the new home of smarthome.com.au
SmartHome is owned, operated and staffed by dedicated people who all share a passion for home automation and the smart home. We look forward to providing you with not only the latest and best smart home technologies available in Australia and New Zealand but also with exceptional customer service, advice and support.
What we do...
We provide quality products.
At SmartHome, we only stock quality products. Products we use ourselves... in our own homes. We rigorously test and review every potential new product - if it's not up to our high standards, we won't stock it.
We provide expert advice.
When it comes to home automation and smart home products, we know our stuff! We are the smart home experts - so you don't need to be! If you have any questions or need advice, please contact us.
We provide exceptional service.
We know that good customer service is rare these days. Our knowledgable and helpful support team pride themselves on offering exceptional customer service. Today, tomorrow or 5 years from now :)
What we don't do...
We do not operate from a PO Box.
Ask any of our competitors if you can come visit them... most work from a home office, garage or bedroom. You are always welcome to come visit us in our SmartHome interactive showroom (by appointment only).
We do not "drop-ship" products.
You would be very surprised how many "smart home" retailers don't actually stock any products! We are different, we stock all of our products in our own warehouse, ready for immediate shipment (or pickup).
We do not ignore you.
We love the sound of the phone ringing and our inbox pinging! When you contact SmartHome with sales enquires, technical support or needing some advice, we will treat your enquiry with priority and respect.
The main reasons to choose SmartHome...
Secure Online Ordering
Ordering online with SmartHome is easy, private and secure - from your mobile, tablet or desktop - any time of day or night.
Friendly Offline Ordering
We still like to talk to people! Perhaps you are more comfortable ordering over the phone or would simply like some free, expert advice?
$10 flat-rate to anywhere in Australia and great rates to New Zealand. Our fast service provides secure and traceable tracking of your delivery.
Lowest Price Guarantee
We monitor our competitor's pricing every single day to make sure we are always competitive and offer the best value for money.
Privacy and Security
We take your privacy and security very seriously and we are committed to ensuring that your information is always private and secure.
Free Extended Warranty
In addition to normal manufacturer's warranties, we also provide an additional 12 Month Extended Warranty on every product we stock - Free.
SmartHome rewards loyal customers with Reward Points for every purchase made, which can then be redeemed for discounts on future purchases.
If you are not 100% happy with your purchase, let us know within 14 days of delivery and we will arrange for a full, no hassle refund.
Lifetime Technical Support
We are geeks, plain and simple. When it comes to smart home products - we know our stuff! We are always here to help, now... or 5 years from now.
We would also like to share our extensive experience, knowledge and passion for home automation and smart home technologies through our exclusive SmartHome Blog. You will find a wealth of information and articles all dedicated to making your home or office more comfortable, efficient, secure and smarter... and a little fun too.
Thanks for visiting us :)
Please feel free to contact us with any questions, suggestion or comments you may have, we would love to hear from you.