Questions about Homey Hub SmartHome Controller

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From Aaron on 31/12/2019

Q: hi
I'v tried home assistant on raspberry pi, Samsung smart things, and vera plus, but they all required skills in writing code, which i cant do, is homey the same or does it have a user friendly user interface.

A: The Homey is very user-friendly - no coding required :)

(20 votes)


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From csbeer@me.com on 04/08/2019

Q: Homey Pro has been available for a while now, can we expect an Australia region version soon? It would seem there is a market for it from seeing what is available here. Any update or timeline would be appreciated.
Thanks.

A: We have been advised by Athom that the Homey Pro is only really suitable for around 5% of their users - for this reason it will be some time before we see the Homey Pro in Australia as the minimum quantity required to produce a run of Homey pros for our region is simply too high given the small customer base.

(116 votes)


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From Jamie on 11/06/2019

Q: Hi, from my research the Hub cant learn new RF signals is this correct or has this changed ?

A: You are correct - it cannot learn RF. However, Homey is compatible with the Broadlink RM Pro, which can learn RF signals and then be included with Homey.

(237 votes)


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From Osher on 24/04/2019

Q: Hello,
what is the specification of the product?
what is it's Z Wave freq?is it available on 916mhz???

Regards,
Osher

A: Homey includes Z-Wave Plus (921 MHz for our region).

(254 votes)


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From Neil on 16/04/2019

Q: Will you be making the Homey Pro available through your store? If so, when do you think it will be available?

A: We are not sure yet - Athom advise that the Homey Pro is probably only suitable for about 5% of users, we will gauge feedback to see if it is worth bringing this more expensive model to Australia. Stay tuned.

(216 votes)


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From Ian Kemp on 29/03/2019

Q: Further to Duncan's earlier question...what is the expected range of the RF 433Mhz radio as I'm looking to control our Somfy RTS blinds (amongst other devices) throughout our 3-floor townhouse? As Homey doesn't mesh across technologies and assuming its RF 433Mhz range proves to be inadequate, what's the solution to extend the range? A second (or third) Homey? Any other (cheaper) device?

A: I doubt the 433MHz will cover a 3 floor townhouse. The best option would be the Broadlink RM+ Pro which supports RF learning and can connect to Homey over the local WiFi network.

(239 votes)


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From Des on 24/02/2019

Q: Is this hub version 1 or 2?

A: Current stock is version 1 (with microphone and NFC).

(263 votes)


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From Steve on 17/02/2019

Q: Is there a demo of the system available. Not the hardware but a simulation of the software front end to see how it works.

A: I am sorry to say you cannot run the Homey app in demo mode. However there are a number of videos on YouTube that will show the app functionality and interface. We also provide a 14 day return policy if you wanted to actually try Homey risk-free.

(241 votes)


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From ken on 12/02/2019

Q: Fibaro hc2 has the option to add the second controller - can Homey be the second controller?

A: I am sorry to say no - the HC2 only allows another HC2 or HCL as a gateway connection - as far as adding a secondary controller to HC (or HC to another controller such as Homey) - Never had much luck with this and generally is a real mess. It would be worth seraching some Fibaro forums to see if others have succeeded where we have not.

(271 votes)


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From alen on 27/12/2018

Q: Does homey work with AU frequency Z-Wave devices??

A: Yes.

(277 votes)


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