Questions about INSTEON Plug-In Relay
<< Back to the product pageFrom Tony Tomkins on 02/08/2017
Q: I have one of these units and I can turn it on and off from the controller, and manually change the LED from green to red, but the load never turns on or off. Is there any troubleshooting I can try? I have done a factory reset several times and its still the same
A: Hi Tony,
It sounds like the switching mechanism has failed. If you purchased from us, we will of course offer an immediate replacement.
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From Anthony Franzi on 14/02/2017
Q: Can this product be used directly with the INSTEON Mini Remote (1-Scene) without the need to get the Hub?
A: Yes, you can control this module directly with the Mini Remote (Hub not required). I hope this helps :)
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