Questions about INSTEON Plug-In Relay<< Back to the product page
Q: I have one of these units and I can turn it on and off from the controller, and manually change the LED from green to red, but the load never turns on or off. Is there any troubleshooting I can try? I have done a factory reset several times and its still the same
A: Hi Tony,
It sounds like the switching mechanism has failed. If you purchased from us, we will of course offer an immediate replacement.
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