Support
How to add (include) Shelly Z-Wave devices
Shelly Z-Wave devices don’t use Wi-Fi or the Shelly Cloud. Instead, they join a Z-Wave network managed by a compatible Z-Wave controller (hub or software) such as Home Assistant, SmartThings or Homey Pro.
What you will need…
A Shelly Z-Wave device (powered and wired correctly)
A Z-Wave controller (hub or software) that supports the Z-Wave protocol
Physical access to the Shelly Z-Wave device (either the on-board pairing button or attached wall switch)
Place your Z-Wave controller into Inclusion (Pairing) Mode
The process for placing your Z-Wave Controller into pairing mode will differ between hubs / software, however the basic concept remains the same…
Open your Z-Wave controller’s app or web interface
Go to Add Device or Z-Wave Inclusion
Select Add / Include Z-Wave Device
Leave the controller in pairing mode
Important notes:
Detailed instructions: If required, please consult your Z-Wave controllers user guide for exact instructions on how to place it into Z-Wave pairing mode.
Timeout: Most Z-Wave controllers will wait at least 60 seconds for a device to join before “timing-out” and moving out of pairing mode.
Alternate pairing method: Some Z-Wave controller may support a Z-Wave pairing method called “SmartStart” – this is beyond the scope of this support doc, but may be worth looking into.
Pairing Method 1: Z-Wave inclusion via attached wall switch
This pairing method can use the attached wall switch (if available) to add the Shelly Z-Wave device to your Z-Wave controller. This is the safest and easiest method as it does not require physical access to the Shelly Z-Wave module itself…
Pairing Mode: Make sure your Z-Wave controller is in Z-Wave pairing mode
Toggle the Switch: Power cycle (on/off) the wall switch connected to your Shelly Z-Wave device 3 times (for a total of 6 toggles if using a rocker switch or 3 press-and-release if using a momentary switch button)
Confirm inclusion: Your Z-Wave controllers app or web interface should confirm a successful pairing. Follow any instructions provided to finalise the pairing process (i.e naming the device, placing it in a room, setting parameters, etc)
Important notes:
Switching: Shelly Z-Wave modules tend to be very strict when it comes to placing the module into pairing mode via the attached switch – do not flick/press the switch more times than instructed above.
Failed pairing: If the pairing process fails, you may need to factory reset your Shelly Z-Wave device before attempting to pair again.
- Alternate method: If you are not having any luck including via this method, please have your electrician try method 2 below.
Pairing Method 2: Z-Wave inclusion via the 'S' button
This pairing method involves pressing a physical button (‘S’ button) on the Shelly Z-Wave device itself – in a particular sequence to enter pairing mode. As you require physical access to the Shelly Z-Wave device for this method, it MUST only be performed by a licensed electrician in Australia…
-
-
Pairing Mode: Make sure your Z-Wave controller is in Z-Wave pairing mode
-
Press and hold: Press and hold the ‘S’ button on the device until the LED turns solid blue – then release
-
Press and hold again: Press and hold (> 2s) the ‘S’ button on the device again until the blue LED starts blinking faster. Now immediately release the ‘S’ button to start the inclusion process.
-
Confirm inclusion: Your Z-Wave controllers app or web interface should confirm a successful pairing. Follow any instructions provided to finalise the pairing process (i.e naming the device, placing it in a room, setting parameters, etc)
-
Important notes:
Warning: This inclusion method must only be performed by a licensed electrician – DO NOT ATTEMPT this method if you are not an electrician, use Method 1 above instead.
Failed pairing: If the pairing process fails, you may need to factory reset your Shelly Z-Wave device before attempting to pair again.