Questions about Aeotec Z-Wave Dual Nano Switch

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From Neil on 06/12/2020

Q: Hi, I have purchased 3 dual nano switches with 6 Clipsal momentary switches. All are wired up correctly and run perfectly through homey. None of the dual nano switches will recognise the momentary switches. I have tried pressing the action button 4 and 6 times and pressed the momentary switches and waited for the same results every time. I have previously installed nano dimmers with momentary switches without an issue. Is there something I am missing?

A: The process you are describing is correct - however, just to confirm... you must press and release the momentary switch (not hold it down) after pressing the action button 4/6 times. I am confident this should work - if you still have not luck, please contact support@smarthome.com.au

(4 votes)


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From Lew on 07/10/2020

Q: I have two switches with manual dimmer dials. Can I install this dual nano switch and still be able to manually dim the lights with the manual dimmer dial? I know I won’t be able to dim the lights with the app but can I still dim them manually or do I need two nano dimmer switches? And if I do need the nano dimmer switches, can I still use the manual dimmer dials as well, or can I then only dim via the app?

A: You can certainly still use your manual dimmers with the Dual Nano Switch without issue.

(6 votes)


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From Saman on 06/10/2020

Q: Is this in wall switch compatible with Vera plus controller?

A: Yes.

(6 votes)


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From Oscar on 31/07/2020

Q: As mentioned previously in relation to the dual nano switched "these modules are not designed to be installed behind GPOs in Australia" Is it due to its physical location. Could you have it installed in a junction box in the ceiling?

A: There are 2 main things that make this module not suitable for GPOs... 1. They are only rated at 6A per channel (not 10A). 2. The manual switch on GPOs here in Australia are "moulded" directly to the pins - so there is no way to connect the manual switch to the module. The better option is to use the plug-in Aeotec Smart Switch 6.

(15 votes)


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From Brad on 07/05/2020

Q: Does this link in with smarthings?
How many gangs does it support as the maximum downlights we have is 5 for light circuit?

A: Yes, this device is supported by SmartThings. It supports 2 gangs (2 seperate sets of lights from 2 seperate switches located on the same switch plate).

(69 votes)


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From Stephen on 08/11/2019

Q: If I want four smart switches for four different sets of outdoor lights, would I be better with two dual switches or four normal nanos? No dimming needed, four gang plate going in. I’m a little worried four ordinary nanos will be a tight fit. Thanks

A: You would only need two Dual Nanos - however, please keep in mind these modules are not designed to be installed behind GPOs in Australia - you are better off hard-wiring the lights to the modules behind a regular wall-switch plate.

(135 votes)


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From Piers Dawson-Damer on 20/08/2019

Q: Does the Aeotec Z-Wave Dual Nano Switch also NOT require a neutral wire, as per the Aeotec Z-Wave Nano Dimmer?

I would like to use these to control some Coach lights that have a neutral at the light, not at the switch.

thanks

A: The Nano Switch does require a neutral wire (unlike the Nano Dimmer). IF you do not have a neutral at the switch, it may also be possible to install the module in the roof cavity near the lights (where there is a neutral and active wire) - the same switch wire can still be used to control the module.

(232 votes)


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From Kirk Bate on 13/07/2019

Q: Are you able to confirm whether this device would be suitable to make a double gpo or powerpoint smart? I'm looking to upgrade some of the powerpoints that I plug my lounge components into (large TV, AV receiver, PC etc). I note that in 2017 you wrote "I would not recommend putting micro modules behind GPO power sockets - it is far better to use a Z-Wave plug-in module such as the Aeotec SmartSwitch 6 (http://www.smarthome.com.au/aeotec-z-wave-plug-in-smart-switch-6.html). I hope this helps." in relation to a similar question regarding the Fibraro Double switch 2 http://www.smarthome.com.au/fibaro-z-wave-double-switch-2.html. Your suggestion regarding using the plug in smart switches is absolutely cost prohibitive for my needs. Regards.

A: It is technically not legal to use any Z-Wave device behind a GPO in Australia - However the SmartSwitch 6 will do the job nicely (and it is easily movable).

(331 votes)


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From Bob on 08/07/2019

Q: If I have these installed, can they be configured to just pass switch state to my automation and *not* turn off the light?

A: Yes, if you do not connect a light to the module.

(336 votes)


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From Stephen on 14/04/2019

Q: My sparky and I were able to pair several Aeotec Nano Dimmers with the Homey I bought from you, but couldn’t get the Dual Switch to pair (he’s coming back tomorrow for another try). Are you aware of any compatibility issues? Also, how do you update firmware when using the Homey? I believe it doesn’t (yet) have over the air update capability.

A: The Dual Nano should pair with Homey without issue. Please try "removing" the Z-Wave device first - then re-adding. Homey does not yet support over the air updates - however you can use the older Aeotec Z-Stick (http://www.smarthome.com.au/aeotec-z-wave-z-stick-s2.html).

(320 votes)


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